Troubleshooting for Disney Plus Not Working on Roku

In this article, we shared with you different tips you can use to solve Disney Plus not working on Roku. Also, we shared with you an impressive downloader FlixPal Disney Plus Downloader to download and view all your desired content on Roku.

Disney Plus is known for its extensive content library that includes hundreds and thousands of movies, sitcoms, documentaries, comedy shows, and exclusive kid’s shows for everyone out there.

They also have a dedicated app that ensures you get to download and watch all your favorite content when you’re not at home or at a place where there are no active internet signals.

While the Disney Plus app offers pretty decent solutions for its viewers, here’s a catch…

It often runs into trouble, making it impossible for the viewers to stream their desired content the way they like. If you’re a Disney Plus and Roku user and have been a victim of the ‘Disney Plus Not Working on Roku’ issue, this guide includes every possible solution for you to deal with it.

How to Fix Disney Plus Not Working on Roku?

Check Your Internet Connection

Make sure that your Roku device is connected to the internet. Without an internet connection, you would not be able to stream any content from Disney+.

Here are a few ways to check if your Roku is connected to the internet:

  • Check the network status in the Settings menu
  • Try streaming a video from another app). If it loads without any issues, then your Roku is connected to the internet
  • If you're using a wired connection, unplug the Ethernet cable from your Roku and plug it back in. Then, check the network status again

Check For Updates

Disney+ is constantly releasing new updates to improve the user experience. Sometimes, these updates can fix bugs causing Disney+ not to work properly.

To check for updates on your Roku:

  • Go to the Settings menu
  • Select System
  • Select Software Update
  • If there's an update available, select Install Now

Check Your Internet Speed

To stream Disney+, you need a minimum internet speed of at least 0.75 Mbps. However, we recommend having an internet speed of at least 25 Mbps for the best streaming experience.

Check Roku’s Compatibility

Disney Plus does not offer its entire product line on Roku. They've selected certain devices for running the application, and given that there are so many models out in circulation right now, it isn't easy to know which ones will work with Disney+.

To check if your current device can handle streaming from this platform, visit the help center or go straight back into settings where you'll find an option called 'Roku'. If nothing shows up under 'incompatible programming', then make sure everything else looks correct by going through each setting one at a time until compatibility becomes evident - don't forget about restarting after making changes!

Try Watching Something Else

Sometimes, Disney Plus shows may encounter unexpected problems and become unplayable for a certain period. If you are experiencing difficulties playing any movie or TV show on the platform- select an episode from our library at Random!

This way, we can identify if it is with the entire System or just one specific video clip within those apps available to download onto your phone/tablet, as well as what type of file size they come in so that future issues don't happen ever again.

Log Out And Log In Again

If you're still having trouble, try logging out of your account and logging back in. This often resolves issues with playback. To log out of your account:

  • Open the Disney+ app
  • Tap on Profile in the bottom right corner of the screen
  • Tap Log Out at the bottom of the screen
  • Enter your email address and password to log back in

This should effectively "refresh" your account and hopefully resolve any playback issues on Roku.

Restart The Roku App

Your device may be experiencing a temporary bug that is causing other applications not to work correctly. In this case, we suggest you reload all of its resources by restarting your Roku device operating system.

First, open up settings for it and choose System from within those menus available at either bottom or side where applicable depending upon what type/version thereof one has installed onto their particular set-top box, etc.

Next, go down towards the Rebooting or Restarting section and select the Restart option.

This should take care of any Roku-related problems you might be having and get Disney+ working again as expected.

Clear The Cache Memory Of Roku

Sometimes, the Disney Plus can get stuck on a certain screen or error message. If this happens to you and your Roku device isn't responding at all, try clearing its cache! Doing so will hopefully resolve any temporary glitches you’re having because of the cache issues.

Reinstall The App

If the previous steps do not work, you might have to reinstall the app. To do this, go to your Roku home screen and select "Remove channel." After that, restart your Roku device and add the Disney+ app again from the Roku store.

Once you have done this, try launching the app again to see if it works.

Turn Off Any VPN Service

If you are using any VPN service, please turn it off, as this could be the reason why Disney+ is not working on your Roku device. After turning off the VPN service, try launching the app again and see if it works.

Use An Ethernet Connection

If you are using a wireless connection, please try using an Ethernet connection instead, as this could improve your streaming experience. Once you have done this, your Roku should be working properly but if you’re still experiencing difficulties then move on to the final step.

Report Your Problem To Disney+

If you have followed all of the troubleshooting steps and Disney+ still does not work on your Roku device, don't hesitate to contact Disney+ support for further assistance. They will help you resolve the issue so that you can continue streaming your favorite shows and movies.

How to Download Disney Plus Movies and Shows Online?

We have already talked about the official Disney App in the first section of this article. With this app, you can download many movies and shows from the Disney Plus platform.

But the trouble is not every country is allowed to access Disney Plus’s exclusive content. Also, not every title you can see on their website is available for download. This will lead us to look for a more reliable and flexible solution with which you can download all Disney Plus content for offline streaming.

The best part?

You’re not going to encounter any sort of streaming issues as well.

Now the real question…

Which downloader is the best when it comes to downloading Disney Plus movies and shows for offline viewing.

FlixPal Disney Plus Downloader is an impressive solution that comes with an array of features to streamline your downloading journey.

Extremely easy to use and feature-heavy, FlixPal Disney Plus Downloader is certainly the best product you can spend your money on without worrying about the results.

Exclusive Features of FlixPal Disney Plus Downloader

  • 24/7 country-specific assistance
  • Excellent download quality up to 720p
  • Ads-free downloads
  • Save subtitles in your desired language
  • Save subtitles as SRT files
  • Batch download multiple files and episodes at once
  • Auto transfer to MP4 format
  • Finish your downloads in a flash

Here’s a list of steps you can follow to use FlixPal Disney Plus Downloader:

  • Download the software on your device
  • Launch it
  • Choose Disney Plus
  • Sign in with your account credentials
  • Pick and play your favorite movie or video
  • Click Download Now

This is it. You can now start downloading your all-time favorite Disney Plus titles for offline viewing.

Follow this link to download FlixPal Disney Plus Downloader on your computer: Disney Plus Download: FlixPal Disney Plus Downloader

Other OTT Platforms and Streaming Options for Roku

Disney Plus isn’t the only streaming option you can use to stream content online on Roku. Some other popular streaming options that are equally good and exciting include:


Whether you're an anime fan, watch action movies, or love spending time watching some G-rated movies with your family and loved ones on your Roku device, Netflix has a little something for everyone out there. Plus you can find some thrilling reality shows on Netflix as well.

Not sure which ones are the best? Check this out: Top Netflix Reality Shows to Watch 2022

The CW

Another streaming option you can try is CW which is administered by the CW Network. The best part? You can stream and watch CW’s exclusive content on different devices.

If you own a Roku device and are not sure if you can stream CW on it, feel free to check our guide created exclusively for CW and Roku: Is the CW on Roku?

The Final Cut

In this article, we shared with you different tips you can use to solve Disney Plus not working on Roku. Also, we shared with you an impressive downloader FlixPal Disney Plus Downloader to download and view all your desired content on Roku.

Lastly, we recommended a few other platforms that stream amazing videos and movies to be streamed on different devices including Roku.