Solution] How to deal with Playon's inability to save Amazon Prime videos and alternative software.

This article explains how to deal with Playon's inability to save Amazon Prime videos and alternative software!

What to do when Playon suddenly fails to download Amazon Prime videos What exactly causes Playon to malfunction and stop recording?

This article will explain how to deal with Playon's inability to save Amazon Prime videos and alternative software!

What is Playon?

Playon is a video preservation software that allows you to record streaming videos and save them in MP4 format. Both products allow you to record streaming videos and then download them to your computer. OTT video services supported by Playon at this time include Netflix, Amazon Prime, Hulu, and HBO Max.

But why is Playon suddenly unable to record Amazon Prime videos? The following article explains the cause and how to fix it.

Please check out the following link for a review of Playon and how to use it.

[Honest] Summary of Playon's safety, usage, and best downloading software.

Why Playon can't save Amazon Prime videos and what to do about it

There are many reasons why Playon cannot save Amazon Prime videos. If you cannot find a specific cause, please refer to the following causes and check them one by one. Also, we have mainly investigated Playon Home here.

Recording failure due to Playon's own defects

In some cases, Playon may fail to record Amazon Prime videos due to software maintenance or failure. In such cases, it is impossible to save the video even if Playon is running properly. Some people have experienced that "after selecting the Amazon video you want to save, click 'Record' and after a few tens of seconds, the recording does not start.

In that case, you have to wait for an official Playon update. You can also contact Playon's customer service.

Recording Failure due to Changes in Video Site Specifications

OTT video services such as Amazon Prime Video regularly update their video delivery status, and also make changes to DRM and other technical specifications on an irregular basis, which will no doubt have some impact on Playon's video recording functionality.

In such cases, please try recording again after the Playon side has been updated to comply with the video site's specification changes. Instead, switch to other highly stable video downloading software.

Video recording is not possible due to regional restrictions.

While Amazon Prime Video is available in most countries around the world, the content offered varies by region. Some content cannot be played due to regional restrictions. Therefore, if you record a video on Playon that does not apply to your region, it may fail.

If you record and save content that does not correspond to your region, first open a VPN, connect to the Internet in your region, and try recording again.

Recording Fails Due to Slow Transmission Speed

If your network or Wi-Fi connection is unstable and the connection speed is slow, Playon may stop recording videos from Amazon Prime.

Try to make your Internet connection more stable by repeatedly disconnecting and reconnecting to your network or Wi-Fi connection in your device settings, or by moving to a different room or location.

If you're recording DRM-protected content, it may fail.

Was ist DRM? Wir erklären es - COMPUTER BILD

While we say you can record and save Amazon Prime videos using Playon, not all Amazon Prime videos can be saved.

Amazon Prime Video content comes with Digital Rights Management technology (DRM), which is a mechanism that prevents the illegal copying and use of digital video.

The majority of OTT video services, including Amazon Prime, employ DRM, and there is content on these websites that cannot be recorded even if Playon supports Amazon Video.

Therefore, if you cannot record Amazon Prime videos with DRM on Playon, try using other video saving software. Here, we recommend FlixPal Downloader, a software that can download and save Amazon videos with DRM removed.

Alternative software when Playon cannot save Amazon Prime videos--FlixPal Downloader

FlixPal Download er is an all-in-one downloader with various functions, supporting over 60 OTT video It is the best download software to remove DRM and save streaming videos.

🔘 Supports higher resolution downloads than Playon; you can select 320p, 720p, or 1080p quality for downloading.

🔘 Unlike Playon, it can save Amazon video subtitles externally as SRT format.

🔘 Since it is a recording, there will also be ads left in the content saved by Playon; FlixPal can automatically remove ads from Amazon Prime content.

🔘 With the FlixPal downloader, you can select multiple videos and download them all at once.

🔘 In contrast to Playon's save method of recording and then downloading, FlixPal allows you to save downloaded content directly in MP4/MKV format.

🔘 Accelerated GPU image processing allows you to download even several hours of movies at high speed and save them in a little over 10 minutes.


In this article, we have explained how to deal with Playon's failure to save Amazon Prime videos and alternative software. However, there are times when you may not be able to record Amazon Prime Video, so it is better to find out the cause of the recording failure. If you still can't record the video, try FlixPal Downloader, a more convenient downloader.

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